ITWorx is excited to announce that EcoVadis, a global leader in sustainability ratings, has awarded us the Bronze Medal. Our latest EcoVadis score places us in the top 76th percentile among evaluated companies over the past year, reflecting an improvement from last year’s 74th percentile and our continuous commitment to ethical business practices and environmental responsibility.   

ITWorx Surpasses the Higher Standards Set by EcoVadis   

This year, EcoVadis raised the benchmark for recognition, awarding medals only to the top 35% of companies, compared to 50% previously. Despite these more rigorous standards, ITWorx achieved a higher percentile, reflecting our sustained efforts across departments to enhance our practices and uphold sustainable operations.   

A Team Effort   

This achievement is the result of collaborative efforts across multiple teams at ITWorx. The contributions of our Administration & Facilities, Corporate Communications, HR, Legal, MIS, and Procurement departments have been invaluable in this success. A special mention goes to the Operational Excellence team, whose dedication was pivotal in this accomplishment.   

Moving Forward with Purpose   

At ITWorx, we are committed to advancing sustainability in our practices and being a responsible force within our industry. This Bronze Medal from EcoVadis is a testament to our collective progress and dedication, but it is only the beginning. We look forward to building on this achievement, making further strides toward our sustainability goals, and contributing to a better future.   

Thank you to every ITWorxian who contributed to this milestone. Here’s to an even brighter, greener path ahead!   

About EcoVadis: EcoVadis is an independent platform that evaluates 21 sustainability criteria across four core themes: Environment, Labor & Human Rights, Ethics, and Sustainable Procurement. EcoVadis has rated more than 130,000 companies globally. For more information, click here.  

At GITEX GLOBAL 2024, ITWorx showcased its legacy and future as a trusted partner in Digital Transformation, Cloud, and AI, joining over 6,500 exhibitors from 180+ countries at the world’s largest tech gathering. Our success is powered by solid collaborations with strategic partners and clients in the GCC region, whose trust inspires us to deliver cutting-edge Cloud and AI solutions. We were pleased to meet many valued partners and clients at GITEX, strengthening our connections and exploring new opportunities. This event offered a platform for ITWorx to showcase its advanced solutions and contribute to visionary discussions on AI, smart cities, and the future of digital innovation. 

A Vision for the Future: Digital Cities and Beyond

A visit from His Highness Sheikh Khaled bin Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi, highlighted the UAE’s dedication to transforming urban landscapes. ITWorx’s solutions align with this vision, leveraging AI and IoT to drive intelligent, sustainable city systems and future-ready urban environments. From the transformative potential of generative AI and intelligent automation to innovative data center strategies, ITWorx’s presence at GITEX GLOBAL reinforced its commitment to driving digital transformation and delivering cutting-edge solutions that empower businesses to thrive in a rapidly evolving tech landscape.

An Immersive Experience in Advanced AI and Cloud Computing

ITWorx highlighted its role as a leading partner in digital transformation. With AI applications revolutionizing industries like automation, healthcare, and finance, ITWorx aligns with Cisco’s AI Readiness Index, which shows that 95% of UAE organizations are developing or implementing AI strategies.

Spotlight on OmniApp Channel at Liferay and Advanced Solutions at Microsoft

ITWorx showcased its OmniApp Channel innovations at the Liferay exhibiting space, designed to streamline multi-channel interactions and enhance customer engagement. Visitors to the Microsoft space explored ITWorx’s WorkWise AI, DoZen, advanced CRM services, and comprehensive enterprise platform capabilities, seeing firsthand how ITWorx’s solutions boost productivity, optimize workflows, and support advanced customer relationship management.

Empowering Enterprises through End-to-End Cloud and AI Solutions

In his insightful session at GITEX GLOBAL 2024, Sherif Wagih Abdallah, ITWorx’s Chief Information Officer, discussed how ITWorx empowers enterprises through seamless Cloud and AI integration to drive innovation and enable scalable solutions across diverse industries. Sherif’s presentation offered a comprehensive look at ITWorx’s end-to-end digital transformation journey, covering everything from strategic planning to execution and demonstrating how Cloud and AI solutions deliver impactful business outcomes.

Sherif emphasized ITWorx’s commitment to enhancing enterprise success through digital solutions that position organizations for leadership in the digital age. By leveraging ITWorx’s innovative tools, enterprises gain a competitive edge, benefiting from an integrated approach that accelerates transformation, optimizes performance, and enables sustainable growth in today’s digital landscape.

ITWorx: Your Trusted Partner for Digital Transformation, Cloud, and AI

Since its founding in 1994, ITWorx has consistently delivered impactful solutions in Digital Transformation, Cloud, and AI. With services spanning Digital Experience, Enterprise Platforms, Cloud Infrastructure, Cybersecurity, and Data and AI, ITWorx supports organizations in their journey toward digital excellence. Our enterprise accelerators—including the Enterprise AI Accelerator, WorkWise AI Accelerator, Cloud Assessment Accelerator, and DoZen—integrate smoothly with existing systems, empowering businesses through AI-driven insights and improved efficiency.

Hundreds of communication professionals converged in the bustling heart of Chicago for the Ragan Employee Communications & Culture Conference. Among them stood ITWorx as a beacon of innovation in employee experience solutions, showcasing its expertise and cutting-edge products to elevate workplace dynamics.

The conference, billed as a gathering for internal communicators driving change, provided a productive ground for ITWorx to shine. With its commitment to revolutionizing digital workplaces, ITWorx seized the opportunity to present its flagship solutions: DoZen and WorkWise AI.

WorkWise AI: Empowering Knowledge Sharing

At the heart of ITWorx’s showcase was WorkWise AI, a Gen AI-powered Knowledge Bot designed to optimize employee self-service and productivity. WorkWise AI is a virtual assistant that helps employees get the answers and resources they need quickly and intelligently. By harnessing the power of artificial intelligence, ITWorx showcased how WorkWise AI can enhance employee experience, streamline knowledge management, and foster a culture of transparency and efficiency.

DoZen: Redefining Digital Employee Experience

Alongside WorkWise AI, ITWorx highlighted DoZen, a modern and unified digital employee experience platform. DoZen stood out as a transformative tool, with conference attendees well aware of the need for an end-to-end, personalized, and seamlessly integrated intranet solution to increase employee effectiveness, deliver more impactful communications, and drive employee engagement.

Beyond the Booth: Knowledge Sharing and Collaboration

ITWorx didn’t just stop at showcasing its products; it actively engaged with conference attendees, sharing insights and expertise. From strategies for effective digital employee experiences to leveraging AI for knowledge management and employee assistance, ITWorx contributed to the lively knowledge exchange at the conference. It was a testament to the company’s commitment to driving industry-wide innovation and collaboration.

Looking Ahead: Pioneering the Future of Employee Experience

ITWorx has always been – and continues to be – a frontrunner in shaping the future of employee experience. With WorkWise AI and DoZen leading the charge, ITWorx continues to push boundaries, empowering organizations to create authentic, powerful employee experiences. As workplaces evolve in the era of remote work and hybrid models, ITWorx remains steadfast in its mission to redefine the digital workplace landscape.

ITWorx, as a leading global software house, marked a significant milestone in the digital transformation of agribusiness by participating as a Silver Sponsor at the World Agri-Tech Summit in San Francisco. This premier event attracted over 2,500 global leaders from the agri-food tech industry, showcasing ITWorx’s commitment to leveraging software solutions and AI to foster innovation in agriculture.

Pioneering Software Solutions for Agribusiness

With a history of over 30 years, ITWorx has established itself as a trusted partner for agribusiness giants, delivering bespoke software solutions that drive efficiency and sustainability. Our active engagement in the summit’s networking sessions and workshops highlighted our innovative approach to digital transformation in the agricultural sector, leveraging AI and genAI to address the industry’s most pressing challenges. 

Our presence at the World Agri-Tech Summit was a testament to ITWorx’s vision for a “Tech-Roots, Agri-Future,” emphasizing the critical role of advanced digital solutions in ensuring a sustainable and efficient future for agribusiness. Through our pioneering efforts, ITWorx is at the forefront of integrating cutting-edge technologies to revolutionize agricultural practices. 

ITWorx: A Global Software House Driving Agri-Tech Innovation 

As a global software house, ITWorx’s contribution to the agri-food tech ecosystem is unparalleled. Our solutions, grounded in the latest AI and genAI technologies, are designed to enhance agricultural productivity, optimize resource management, and ensure environmental sustainability. The World Agri-Tech Summit provided an ideal platform for ITWorx to showcase these capabilities, fostering dialogues and partnerships that will shape the future of agribusiness.

Shaping the Future of Agriculture with Digital Transformation 

The World Agri-Tech Summit was a melting pot of ideas, innovations, and collaborations, underscoring ITWorx’s commitment to harnessing technology for agricultural enhancement. Our participation reinforced our position as a leader in the digital transformation of agribusiness but also highlighted our dedication to developing solutions that promote a more prosperous and resilient agri-future. 

A Melting Pot of Technological Mastery  

The summit was a melting pot of ideas, solutions, and visions for the future. It was an opportunity for all attendees to engage, exchange knowledge, and explore the latest innovations. ITWorx’s presence was notably impactful, with its booth featuring the engaging spin-the-wheel challenge, mirroring our dynamic problem-solving approach and commitment to fostering strong, collaborative relationships.  

As we look ahead, ITWorx remains dedicated to advancing the digital transformation of agriculture, one innovative solution at a time. Our journey at the World Agri-Tech Summit may have concluded, but our mission to elevate agribusiness through software solutions, AI, and genAI continues. Join us as we pave the way for a more intelligent, sustainable agricultural landscape, reinforcing ITWorx’s role as a pioneering global software house in the agri-tech industry. 

As a veteran in digital transformation and business solutions with over three decades of experience, ITWorx proudly showcased its domain expertise at the prestigious Marcus Evans 2024 Employee Benefits Summit. The event, renowned for its focus on the latest trends and IT solutions in HR, gathered more than 44 industry-leading enterprises and providers to engage in dialogue on the future of employee experience.

Understanding the critical role of employee satisfaction in the success of an organization, ITWorx participated with a clear vision: to demonstrate the prowess of our expertise in IT services related to employee experience and our two flagship products, DoZen and WorkWise AI. Both solutions are at the forefront of shaping modern digital workplaces. DoZen highlighted a modern and unified digital employee experience platform with a track record of success with implementations at global enterprise-scale companies across various industries. At the same time, WorkWise AI, our GenAI-powered Knowledge Bot, stood out as a pinnacle of ITWorx’s R&D efforts in GenAI and Employee Experience enterprise-scale solutions.

The summit served as a platform for ITWorx to exhibit the effectiveness of WorkWise AI in helping employees grasp the full spectrum of their benefits, thereby boosting engagement and retention. Similarly, DoZen was demonstrated as a transformative tool that unifies and personalizes the digital workspace, heralding a new age of employee interaction.

Key Takeaways from the Summit:

• The buzz surrounding GenAI in the workplace was palpable, with many attendees keen to see how WorkWise AI could integrate into their existing systems.
• GenAI tools rapidly evolve into indispensable assets for HR professionals, pivotal in optimizing the employee experience.
• Roundtable discussions revealed a shared concern over disparate HR systems and the need for unified solutions like DoZen to combat these challenges, especially in the face of varying state laws regarding benefits and compensation.
• The current economic climate underscores the necessity for agile and responsive employee experience platforms. DoZen’s vast capabilities sparked interest among multinational companies across different industries, including tech, healthcare, and financial services.

ITWorx’s strong showing at the summit has laid a robust foundation for the year ahead. As businesses navigate economic unpredictability, ITWorx stands ready with solutions that resonate with the needs of modern enterprises and pave the way for a revolutionized employee experience.

Celebrating Collaborative Excellence in Canada  

The 2024 Annual Reliance Summit, held on January 30-31 in Canada, was not just a celebration of the partnership between ITWorx and Reliance Home Comfort but also a grand gathering of industry leaders showcasing the collaborative spirit of innovation. This event served as a platform for Reliance to bring together its esteemed partners, vendors, and suppliers, highlighting the collective efforts that drive the industry forward.  

ITWorx: A Journey of Partnership and Transformation  

Among the distinguished participants, ITWorx shone brightly, exemplifying the power of collaborative innovation. With a partnership spanning over 15 years, ITWorx and Reliance Home Comfort have together achieved remarkable milestones, delivering over 300 projects that have significantly transformed business operations and customer experiences. This long-standing alliance underscores ITWorx’s commitment to providing state-of-the-art solutions and its esteemed partners, vendors, and suppliers, highlighting the collective efforts that drive the industry forward. 

A Melting Pot of Technological Mastery  

The summit was a melting pot of ideas, solutions, and visions for the future. It was an opportunity for all attendees to engage, exchange knowledge, and explore the latest innovations. ITWorx’s presence was notably impactful, with its booth featuring the engaging spin-the-wheel challenge, mirroring our dynamic problem-solving approach and commitment to fostering strong, collaborative relationships.  

A Melting Pot of Technological Mastery  

The summit was a melting pot of ideas, solutions, and visions for the future. It was an opportunity for all attendees to engage, exchange knowledge, and explore the latest innovations. ITWorx’s presence was notably impactful, with its booth featuring the engaging spin-the-wheel challenge, mirroring our dynamic problem-solving approach and commitment to fostering strong, collaborative relationships.  

Embracing a Future of Collective Innovation  

As the 2024 Annual Reliance Summit concluded, it left a trail of inspired thoughts and potential collaborations. The gathering was a testament to what has been achieved and a beacon for what can be accomplished when industry leaders come together. For ITWorx, the event was another milestone in its journey of excellence, characterized by innovative solutions, enduring partnerships, and a relentless pursuit of transforming business landscapes. 

We are thrilled to announce a momentous partnership between ITWorx and The October University for Modern Sciences & Arts (MSA University) through the signing of a Memorandum of Understanding (MOU). This landmark agreement signifies a shared commitment to collaboration, resource-sharing, and the pursuit of common goals, aligned with our shared values and objectives.

At the heart of this partnership lies a firm belief in the power of education, innovation, and practical experience to shape the future of young talent. Through this collaboration, we aim to nurture and empower budding innovators, providing them with the tools and opportunities they need to thrive in the ever-evolving tech landscape. ITWorx will conduct technical sessions as part of this collaboration, offering students valuable insights and hands-on experience in cutting-edge technologies. We are also excited to support students’ graduation projects, guiding them toward impactful, industry-relevant solutions.

Moreover, our partnership opens the doors for students to attend employment fairs, giving them a unique opportunity to connect with leading industry professionals and explore potential career paths. They also have the chance to participate in our renowned Coded Summer Program and upcoming internships, where they could turn their innovative ideas into reality in an enterprise environment. We were honored to have distinguished academics from MSA University, including Dr. Ali Hamed El-Bastawissy, Dean of Computer Science, and Ayman Ezzat, Associate Professor of Computer Science, joining the panel. Their presence exemplified the enthusiasm and support MSA University brought to this collaboration.

At ITWorx, our passion for nurturing young talent and driving innovation runs deep. From our Fast Track Program, designed to identify and accelerate top talent, to our Internship Programs, offering exceptional learning and development opportunities, we take pride in cultivating a culture of excellence and continuous learning. Empowering young minds is in our DNA, exemplified by our co-founder, who was just 19 when he co-founded ITWorx. This legacy of inspiring young innovators continues to drive us forward, fueling our mission to make a lasting impact in the tech industry.

Through the combined efforts of MSA University and ITWorx, we envision a future where seeds of talent are planted, nurtured with knowledge, and flourish through practical experience. Together, we will shape the leaders and change-makers of tomorrow, leaving a lasting impact on the tech world. This partnership with MSA University will revolutionize the tech landscape by empowering the next generation of trailblazers!

In keeping with ITWorx’s tradition of being a “people-first” solution provider, this year’s Corporate Event (CE) looked to extend and emphasize this message internally. As such, the theme for this year’s CE was “YOU are ITWorx.” At ITWorx, we like to visually conceptualize our company as a scenically colorful mosaic, with each ITWorxian being a uniquely beautiful piece that compliments the exquisiteness of the overall image!

Capitalizing on our workplace culture, we wanted to ensure that ITWorxians understand the indispensability of their unique contributions to organizational success. Indeed, we wanted our ITWorxians to know that their irreplaceable prints and contributions continue to drive ITWorx towards organizational success: it is not an exaggeration to say that every single ITWorxian is a foundational building block to ITWorx’s success.

In that spirit, we felt it was time to celebrate the exemplary commitment, galvanizing passion, amicable agility, inspiring integrity, and incredible all-around work of our inspiring ITWorxians. From the moment ITWorxians walked through the door, they were greeted with an assortment of fun activities (including a polaroid photo booth and an instant laser tattoo artist), delicious snacks, refreshing juice, energizing coffee, and an opportunity for some casual networking.

As ITWorxians moved inside the banquet hall, the MCs introduced this year’s theme! It was then time for some ice-breaking fun through a puzzle-type game. The winners of this intellectually stimulating challenge received VIP Cinema Tickets.

After the game came the Keynote Speech delivered by ITWorx’s very own Founder and Managing Director, Youssri Helmy. The speech highlighted the triumphs of 2022 and delineated the strategic roadmap for 2023. Following Youssri’s speech was a small break, proceeded by the first tombola; a random name was drawn, and the lucky winner – Hesham Higazy- received a Smart Watch!

Following this, it was time for ITWorx’s very own Human Resources Director, Wessam Mostafa, to deliver an insightfully perceptive presentation, outlining how ITWorx has improved the experience of its people -i.e., ITWorxians- in the year 2022 and how this 28-year long tradition will continue to grow, prosper, and flourish in the year 2023. In direct application of ITWorx’s open-door policy, the floor was then open for ITWorxians to ask questions to the organization’s leadership candidly.

Following this Q & A Session was an engaging Kahoot! Trivia Game (and we have to say ITWorxians went WILD for this game, with the winning team receiving VIP Cinema tickets). It was then time for a hot lunch, served with a side of light-hearted socialization. After the lunch break, ITWorxians worked together to construct ITWorx City, literally! Once completed, the built city provided a perfect opportunity for photos.

The day, of course, did not end there; as a humble show of gratitude to our ITWorxians, giveaways were distributed to all attending ITWorxians. It was then time for Asser Ezzo, ITWorx’s President, to randomly draw a name and announce the winner of the second tombola: ITWorxian Ahmed Shehata won a Nespresso Machine!

Once all was said and done, ITWorx’s different teams/departments took turns taking photos on stage to commemorate this fantastic event and its many memorable moments. We loved seeing our ITWorxians come together; to many more years of true-to-form ITWorxian H.A.P.P.P.I-ness!